Back Office Solutions

Amicorp employs a state-of-the-art IT infrastructure and deploys cutting edge technology platforms to provide world-class outsourcing (BPO) services & solutions. We provide our clients with a ready-to-use shared services center that can be charged on a per-seat or per-transaction basis, resulting in savings in costly capital investments, facilities, technology and infrastructures.

In general, the provision of financial services operates as follows: the client supplies Amicorp with raw data, along with various financial, accounting and reconciliation statements. In most cases it is required to communicate through a secure IT link. Amicorp India's services can be tailored to meet the specific needs of each client.

Our extensive experience as an international financial services provider and our resulting commitment to client data confidentiality makes us your partner of choice for outsourcing. All Amicorp’s client data are kept in our highly secure hosting center in Geneva, Switzerland, a jurisdiction that has been selected specifically for its internationally renowned, highly developed standards of data confidentiality and protection. Access to this data is subject to multiple restriction levels.

In our standard BPO services provision set-up, all data input/output is accessed and communicated through a secure network connection between Amicorp and the client. Our IT department can cater for the technical set-up that suits your requirements best and provides the desired level of comfort.

Our technology division includes IT experts who are up-to-date on the latest market technologies. We make it our business to keep abreast of the latest technological developments that can benefit our clients, and that allow us to better manage customer interactions and provide superior outsourcing (BPO) services & solutions. Amicorp has developed selected distribution alliances and IT partnerships with top IT solutions and leading software companies.

Amicorp offers a wide range of IT outsourcing services, including technical support and maintenance of networks, servers and storage systems. This means our customers don't need to hire their own technical resources or to invest in their own support infrastructure. Other client advantages include the latest support technology, modern industry practices, and access to specialized up-to-date technical advice.

Our outsourcing services are designed to adapt to the specific technical, business and economical needs of our customers.

Amicorp designs, installs and configures any type of computer or communications solutions. Our ample international experience allows us to offer solutions to global companies with branch offices in multiple countries or to customers that require global communication infrastructures.

Amicorp provides server software hosting and server collocation from our highly secure hosting centerin Geneva, Switzerland. Selected user groups around the world enjoy around-the-clock secure service access to company-critical information over the internet using Virtual Private Networks (VPNs), web clients, remote terminal services, and specific network protocols such as SSH.

Amicorp manages the hosted systems, while a multi-layer security architecture consistently protects the information from unauthorized access. The Amicorp Data Center is a secured facility protected by sophisticated surveillance systems, including closed-circuit TV, alarm systems, and 24/7 security personnel. In addition to these protection measures, the facility is equipped with state-of-the-art fire protection systems and redundant power connection to the electrical network. This enables us to provide secure outsourcing (BPO) services & solutions to our clients.

The servers and data are protected not only by physical security systems. A complete range of electronic security systems is also in place to protect customers against unauthorized access. Dedicated firewalls, network separation, antivirus and intrusion detection systems, and appropriate server configuration guarantee the security and confidentiality of your data.

All hosting services have high availability and redundancy to guarantee continuous operation, and quick recovery in case of software or hardware failure. In addition, a full range of server backup options is available to meet each customer’s specific backup and recovery requirements.

No matter where you are, you can rest assured that your data are well protected, and you can have access to your data through the secure connections set up specifically for your purposes.

A Result of Amicorp’s Processes & Infrastructure Our commitment to excellence, backed by state-of-the-art infrastructure & processes has enabled us to provide world-class BPO & back office outsourcing services & solutions.