India has a highly educated, abundant workforce. Two and a half million graduates emerge from the British system based universities every year. India provides a dedicated, economical, professional labour force, a large majority of which speak English and a variety of other common business languages.
As India is located in central Asia, you might not initially conclude that its location provides excellent time zone advantages for providing these services. The administrative information can be delivered at the end of the day and completely processed in proper reporting format via FAX, e-mail or web applications by the following morning.
Furthermore state governments offer incentives and an excellent infrastructure to establish IT enabled services. The geographic location is also ideal for providing IT services globally as they have a 24/7 reach to almost all continents.
IT development and maintenance services have been outsourced to India for many years with great success. Many do not realize that when they call travel agencies, weather stations, train schedules, product service call centres, home-work tutoring services, etc. they may be speaking to staff based in India. Historically, the outsourcing of administrative services had remained a "cottage industry". However, increased global competition and advancements in communication and "real time" IT systems will grow the industry rapidly. Outsourced administrative services can be efficiently provided from India. |