South Africa offers attractive outsource proposition. As companies worldwide respond to increasing cost and efficiency pressures, South Africa is becoming a favored international location for business process outsourcing (BPO services) and off shoring.

South Africa is being recognized as an attractive destination for outsourcing business support services, predominantly call centers and back office processing functions such as finance & accounting outsourcing (F&A BPO) services from South Africa, Trust back office BPO outsourcing services, investment portfolio administration, compliance and Information Technology (IT) services, because it offers a cost saving over Tier 1 destinations (UK, EU and US near-shore) but importantly presents a higher quality offering than Tier 3 (India, Philippines, China, Malaysia) price competitive destinations globally. More and more companies in the UK and Western Europe are exploring opportunities for off-shoring its operations (outsourcing BPO services) to South Africa.

The country also has time zones similar to Europe, some of the cheapest electricity costs in the world, an almost entirely digitalized telecommunications infrastructure, a favorable exchange rate and property rentals that are up to 70% cheaper than most G7 capital cities.

South Africa has a sizeable pool of specialized Financial Services skills such as actuaries and certified analysts. While the scale of these skills is not the largest in every domain relative to other offshore destinations, there are clearly certain pockets of meaningful scale. For example, South Africa has ~4 times the number of actuaries that India. The presence of specialized skills positively positions South Africa to deliver complex accounting services BPO processes. This has resulted in finance & accounting (F&A) outsourcing (BPO services) from South Africa, becoming a significant trend among global business communities.

Dutch accounting outsourcing from South Africa based BPO companies has been growing over the last few years, and continues to grow as new international investors establish in South Africa, increasing the interest from global markets. South Africa has a unique differentiator in this area as the capabilities, accounting educated workforce and government support have made F&A outsourcing South Africa a focus for BPO industry strategy.

South Africa’s heritage links with the Netherlands and the widespread capability in first or second language Afrikaans has created a competitive differentiator for Amicorp site in South Africa for off shoring Dutch Accounting.